AN IN DEPTH LOOK INTO ONE OF OUR CORE SERVICES: REAL ESTATE.
EXECUTIVE SUMMARY
With the coming of the road, Lekki is fast developing with people scrambling for land in the axis. The rush has pushed up the price of land in the adjourning Lekki axis. With this, the Lekki/Epe axis is living up to its billing as the fastest growing real estate corridor in West Africa. The road problem, which hitherto affected business growth and expansion, appears to have been solved with the Lekki-Epe Expressway. The hitherto two- way lane has given way to a six-lane toll road. Built by the Lekki Concession Company (LCC) for N50 billion, the firm is to recoup its money within 30 years. The road expansion has given fillip to the growth of the real estate sector. The growth of the real estate sector is unprecedented as upscale estates are springing up with land value appreciating.
Government has also stepped up activities along the axis with the establishment of the Lekki Free Trade Zone, deep, Sea Port, airport and other private initiatives such as golf courses earmarked for private developers.
Due to the emergence of many estates and housing developments within the Lekki axis, there has been an increase in the demand for shopping malls and office spaces within the Lekki regions. There are few shopping malls within the Lekki-Axis like Spar, Shoprite, and other small shopping plaza’s within the Lekki-Axis.
Relocation Managers would be involved in each step of the way from marketing to sale/ letting then the management of the shopping Mall. We would ensure that to our clients would receive the highest quality of management.
Customer satisfaction, safety and an overall healthy working relationship are our main goals.
Put simply…
Happy Landlord + Happy Tenant + RML = MONEY!!!
With the expected trend in the Nigeria property and real estate market, we are committed to excellence with huge stake for property development initiative and the management of a professional clientele portfolio showing a futuristic growth in network, return on investment (ROI) and customer satisfaction.
Our Company Story…
Relocation Managers Limited |
Extensive research into the needs of property investors and tenants has highlighted a serious lack of:
Exceptional Service
Attention to detail
Responsiveness
Accountability
Relocation Managers Limited was created to fulfil this need.
The sole objective of RML is to provide landlords and tenants with a unique level of service and accountability based on the simple promise that a truly satisfied customer is one who is confident their property is being well maintained, is always in a condition to be able to optimise a financial return and that the tenants are content.
RML IS DEDICATED TO MANAGING PROPERTIES: WE DO IT RIGHT!
Our Focus:
Simply stated RML will protect your investment by: keeping your property attractive and desirable through meticulous attention to detail in maintenance, passing along economies of scale and implementing periodic inspections in order to prevent rather than to fix problems.
We understand what you, the Landlord want and need from the management of your property:
You want to minimize your expenses and maximise your income.
You want to be kept up to date with what is going to affect your investment.
You want to be assured that the rental is being paid according to the arrangements made.
You want to know that your property is being maintained by the tenant and the property manager.
Our philosophies are simple:
To provide the best possible service to our clients at all times
To provide you with a property management service second to None.
To establish and develop mutually beneficial business Relationships.
To provide the highest standard of professionalism in the services we provide.
RML focuses on:
Obtaining the best return possible and minimize your property expenses.
Implement your instructions to the letter.
Leasing/Selling your property to the most suitable tenant as quickly and efficiently as possible.
Maintain and enhance your investment.
Relocation Managers Limited is focused on providing outstanding property management.
- RML tailors all property management packages to suit individual needs.
- RML has created a system that enables a high level of pro-activity (early detection of potential problems, tenant education, satisfaction and replacement) to ensure that exceptional standards are maintained at all times.
- The system is based on: the best people, equipped with the best information and resources, kept up to date through diligent tracking of market trends and customer needs.
- We have derived plans to aid in minimizing expenses and maintaining the property.
The Plans take into account:
- MAINTENANCE - as it is the biggest area of expenses in a rental property and;
- TENANT EDUCATION: which aids in maintaining the property and also cutting down unnecessary expenses. We also provide clients information on purchasing new “Investment Properties”. Our “Investment property of the month” comes out on our monthly newsletter to give our clients the opportunity to increase their portfolio.
MANAGEMENT SERVICES…
Details of services we provide during management are:
Advertising
Your property will be listed on our website www.relocationmanagersltd.com also if required, we can place an add under the rental listings section in the privatepropertyng.com there is no charge for this. As part of our “Free Internet Listing”, we inspect the property, take photos and notes. We can update the advert at any time. The photos are kept in date order for future reference. Once loaded online you can check your property live at anytime! We also engage in various types of marketing.
Initial and Final Inspection
An “Initial Inspection” is carried out prior to the tenant taking possession of the property. It consists of a complete report on the condition of the property. The tenants receive a copy and sign off on it. This inspection is then used as a guide for the “Final Inspection” at the end of the tenancy taking into account wear and tear. “Final Inspection Guide” and “Initial Inspection” documents are supplied for your information. We also take photos which form part of the initial inspection and can resolve any problems when the tenant leaves the property. We can also undertake a furniture inventory if the property is furnished (at an extra cost).
Tenant Selection: Prospective tenants are required to provide all information requested on our extensive “Application Forms”, along with relevant ID. We have a strict tenant selection process. We phone all referees supplied on the forms including past landlords and employers. Tenants are then selected if the information supplied reaches the standards we require, the information is then passed to you for your final approval. “Application Form” supplied for your information.
Lease Preparation - Letting Fee
The letting fee covers all the costs of attaining new tenants, excluding media advertising. This includes all show throughs, initial inspection, reference checking, lodging of bond, drawing up a Residetial/commercial Tenancy Agreement and any other documentation.
Rent Payments
Tenants pay rent via several methods into our account. These include, Direct Transfer, Draft or Cheque at our office. Tenants must pay their rent ON TIME, EVERY TIME, as at when due. A reminder would be sent to them 3 months before the due date and subsequently.
Rent Arrears
Rent arrears is checked daily and followed up with appropriate action – phone call, letter or Forms are served on whatever the situation calls for to ensure rental payments are kept up to date.
Ongoing Management – Management Fee
The management fee is charged on all monies collected on your behalf. Management fees cover the day to day running of the property, tenant and landlord liaison, arranging maintenance, site visits, collecting and processing rental payments, rent arrears, etc.
Routine Inspections
Routine Inspections are carried out every three months, a report of the inspection is forwarded to you with your end of month statement. Any maintenance or other matters of an urgent nature is reported to you immediately to enable us to take the necessary action.
Maintenance & Repairs
We have a register of qualified and suitably insured staff to cover any maintenance that may be required.
Service Charge
Tenants are responsible for all service charges which includes: electricity, cleaning of common areas, maintenance personnel, gardeners, security, sewage disposal, waste disposal, e.t.c.
Accounts
We can pay all of your accounts pertaining to your investment property; council rates, water rates, maintenance, etc. Copies are sent to you with your end of month statement.
End of Month Statements
Every 3 months (Quarterly), a Statement is issued detailing:
- Rents Collected
- All outgoings (rates and maintenance, etc)
- Management Fees
- Monies forwarded to your bank.
A financial end of year statement with details of all transactions for the year will be issued to you at the end of the Financial Year.
Payments are made on the 14th and 28th of each month. If these dates fall on a weekend or public holiday, the payment will be made on the previous business day.
Relocation Managers Limited offers unique benefits in their management package. We have found that one of the areas lacking attention in property management is maintenance. High costs in unnecessary maintenance repairs are sometimes caused by property managers overlooking minor problems. In some cases, the Landlord is not advised of maintenance issues and these become major issues which cause the property to be left in poor condition. This can bring up problems with the tenants, and can decrease the value of your investment.
This is why you need to talk to our property manager about managing your investment, and giving it the type of attention it requires. By doing the necessary maintenance and keeping the property up to scratch, it not only increases the value of your investment, but also keeps the tenants happy. If the tenants are happy, they pay their rent on time and also look after your investment. It is a win-win situation.
We believe tenant education is also a vital part in the management of a property. Tenants need to be informed how to maintain the property so that maintenance can be kept at to minimum, and also know when to report problems that may become major. Tenants who are educated, for example, in relighting a hot water service, how to operate an air conditioner, how to operate the switch and what to do if the safety switch trips, will cut down on unnecessary costs.
Why use Relocation Managers Limited? Because we care about: You, Your Investment and your Peace of Mind
Relocation Managers Limited.